Tim Long is TiGra’s technology consultant and software engineer. Tim Studied computing at the Polytechnic of Wales (now University of Glamorgan) and graduated as a Bachelor of Science. He has around 20 years experience working in IT and Telecommunications as a software engineer and system administrator. Tim designed software and firmware for telephone systems and internet routers and  worked briefly in the field of digital rights management, with companies such as Nortel Networks, Cisco Systems and VTech Communications.

From 1999 to 2002 Tim lived and worked in California's high-tech Silicon Valley, home to many of today's well-known technology brands such as Intel, nVidia, ebay, Google, Yahoo and many others. Returning home in 2002, it became apparent that the UK and South Wales in particular was a long way behind in its adoption of Information technology and IT skills. Tim decided to start TiGra Networks with a mission to help local small businesses make better use of technology.

Tim specialises in business networks based on Microsoft Windows Small Business Server - Tim runs TiGra Networks' own IT equipment based on Microsoft Windows Small Business Server platform. He strives to keep up-to-date with the latest technology and to run TiGra's own systems using the same technology he recommends to customers.

In July 2007, Tim was given Microsoft's coveted Most Valuable Professional award, with the competency of Windows Server System - Small Business Server. underscoring his commitment to help smaller businesses and his technical excellence in the field of small business computing. According to Microsoft: The Microsoft MVP Award recognizes exceptional technical community leaders from around the world who voluntarily share their high quality, real world expertise with others. Microsoft MVPs are a highly select group of experts representing technology's best and brightest who share a deep commitment to community and a willingness to help others. Worldwide, there are over 100 million participants in technical communities; of these participants, there are fewer than 4,000 active Microsoft MVPs.

Away from work, Tim is an enthusiastic amateur astronomer and has his own observatory. Naturally, the observatory is fully automatic and can be accessed remotely using the internet. Tim also produces software for amateur astronomers and provides various services in the guise of Software-y-Ddraig (Dragon Software).